UPDATED: January 18, 2020
For SpaceDSM web site
I.Collection of your Personal Information
We collect and store personally identifiable information that you enter into our Website. For example, when you open an Account, ask a questions, complete a form, tell us your preferences, conduct a transaction or send us an email we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, number of government-issued ID, date of birth, professional details and personal interests and other preferences you choose to provide us with.
This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service, personalize the Website, allow you to view your past purchases and collections and to notify you of promotions, updates, news or special offers that we think may be of interest to you.
You will always have an opportunity to opt-out of receiving these promotional communications in relation to our Website, simply by using the form laid down on our Website or by contacting us through info(at)dsmit.net.
Please keep in mind that if you directly disclose personally identifiable information written by yourself on our Website, including your educational background, any awards you’ve received, this information may be collected and used by others.
SpaceDSM automatically collects and stores other information whenever you interact with our Website. This information does not identify you individually and can include: your IP address, the type of browser and operating system used to access our Website, the name of the domain from which you access the Internet, the date and time you access our Website, the pages you visit, the Internet address of the Website from which you accessed our Website.
This information is used to analyze and improve our Website and to provide our customers with a fulfilling shopping experience. We also combine this information with your Personal Information in order to provide you with a more targeted and personalized experience.
III.Protection of your Personal Information
SpaceDSM respects your privacy and undertakes the use your personal information exclusively for the intended use. Your personal information shall be protected in due diligence in accordance with the legislation in the field of personal information protection.
Your sensitive information such as credit card data is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of our web page. We do not store any sensitive information.
While no system is 100% secure, we believe that the measures we have implemented minimize the risk of security breach to an appropriate level given the types of information involved. Please note that any information you provide us by email is unencrypted.
We also protect your information offline. Only employees who need the information to perform a specific job for example, billing or customer service, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
SpaceDSM is not responsible for the privacy statements or other content on Websites outside of the https://spacedsm.com Website.
IV.Transmission of Personal Information to Third Parties
SpaceDSM does not sell, rent or lease its customer lists to third parties.
We will disclose your personal information, without notice, only if required to do so by law or to protect and defend the rights or property of SpaceDSM or to protect the personal safety of users of our Website.
We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SpaceDSM
V.Personal Financial Information
All payments made to SpaceDSM Goods and Services via https://spacedsm.com Website is handled by our secure third-party service providers. We will never have access to anyone’s financial records, and it shall remain confidential.
We also use a third-party vendor, Google Analytics, to place the cookies and process the analysis, to collect information about how you find, use and navigate our Website. This information helps us to make sure that the Website is meeting your needs and to understand how we could improve the experience.
It collects information such as the number of visitors to the site, which pages you visited and how you came to our Website. This information is anonymous and cannot be used to identify you personally. We also use Google Analytics Demographics and Interest Reporting to more accurately determine visitors by age, gender and interests. This helps us to better establish the types of content we make available.
The Website of SpaceDSM makes use of content embedded from third party Websites such as Facebook, Twitter, YouTube or Pinterest. During your visits to our Website you may get cookies delivered by these third-party Websites. We do not control the dissemination of these cookies and if you are concerned, you should check these third-party websites for more information.
VII.Storage of your Personal Information
Your personal information may be stored in different places, including on our Website, in the Company’s HR management system and in other IT systems, such as the email system.
The personal information provided on our Website will be kept for five (5) years to maintain your Account, history of consultations and contacts. After that period, we make a revision of it. During such revision, we may either delete all of your personal information or keep it collected for the next 5 years if you continue using our Services and Website. We delete your personal information after the above described storage period or when you request us to delete it.
We also keep the personal data used in the financial transactions. The invoice details as payment email, billing address, amount of money, name of the customer, company, and payment system due to the fiscal policy will be store for ten (10) years.
For Website security purposes and to ensure that our Website remains available to all users, SpaceDSM computer system employs software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on the https://spacedsm.com Website are strictly prohibited and may be punishable by law.
IX.Changes to this Policy
In accordance with the valid legislation in the field of personal information protection the individual has the right to revoke their consent at all times, request a review, a correction, limitation of the treatment or deletion of their personal information by informing us in written via post at SpaceDSM, Parmova ulica 53, 1000 Ljubljana, Slovenia or e-mail at info(at)dsmit.net.
At any time, you have the right to request access to or a copy of any personal data which we hold about you; to rectify your personal data, if you consider the information we are holding as inaccurate; to ask us to delete your personal data; to ask us to stop or start sending you marketing messages; to restrict processing of your personal data.
Any request from you for access to a copy of your personal data should be directed towards info(at)dsmit.net and we will respond within 30 days.
If you have any questions or suggestions with respect to this Policy, please contact us at info(at)dsmit.net or via the contact page. Please replace (at) with @ – we do this to avoid spam.